Air Source & Ground Source Heat Pump Service, Maintenance & Repairs
Regardless of how you are heating your property a well maintained and healthy heat pump system will be more efficient and cost effective.
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Fewer moving parts and long guarantees make heat pumps more cost-effective to service and maintain than traditional heating systems. Geo Green Power recommend an annual service for air-source heat pumps and ground-source heat pump systems to ensure that they run efficiently. Heat pumps rarely require maintenance outside of this annual health check and you can expect a well-maintained system to run effectively for at least 20 – 30 years.
Geo Green Heat Pump Servicing
We offer service and maintenance for all our heat pump system installations and customers are automatically contacted 12 months after installation for their first annual check.
Our team is fully qualified to work on all renewable heating systems and we regularly undertake service and maintenance work on systems that we did not install.
Air source heat pump servicing
from £275+VAT
Ground source heat pump servicing
from £385+VAT
Maintenance & repair call out
from £249 +VAT
Costs can vary depending on location.
Plant a Tree with Geo Green Power
Did you know you can support reforestation efforts with Geo Green Power? We’ll plant one tree for every quote we produce! Simply request a free quote and we’ll take care of the rest.
Air Source Heat Pump
When enquiring about a service for an ASHP system, please let us know:
- The model/make of the system
- Location
What’s included in a ASHP service?
Check operation system settings
Clean heating system filter
Check external evaporator heat exchanger
Check system expansion vessels
Check hot water pasteurisation settings
Record system operation parameters
Service report detailing system status and any possible remedial works
Ground Source Heat Pump
When enquiring about a service for a GSHP system, please let us know:
- The model/make of the system
- Location
What’s included in a GSHP service?
Visual Inspection of your plant room for possible leaks
Expansion vessels testing and charging
Filter clean – heating filter
Inspect pressure release valves for possible damage or leaks
Inspect alarm log on controller
Check hot water pasteurisation settings
Service report detailing system status and any possible remedial works
Got a question?
Rob Jennison, Service and Maintenance Manager oversees all of our heat pump maintenance and servicing schedules and options. Get in touch today to organise your service.
Meet Our Renewable Heat Maintenance Team
Rob joined Geo Green Power in 2019 as Installation Manager, strengthening our renewable energy team by coordinating our installers onsite, liaising with customers and ordering project materials. He now oversees our busy maintenance and servicing department for both domestic and commercial sites.
Rob’s background is groundworks and recent roles include managing branches and looking after large contracts in the plumbing and heating supply industry. Outside of work, Rob loves to spend his time outdoors; he enjoys mountain biking, hiking and running whenever he finds the opportunity.
Anand joined Geo Green Power in 2017 and is one of our most experienced Heating Engineers. Anand is one of the first people to contact when needing technical advice and looks after the team on site during heat pump installations and service & maintenance visits.
Before joining Geo Green Power, Anand completed a plumbing and heating apprenticeship and worked for a company fitting kitchens and bathrooms. He then became self-employed working with Severn Trent. Outside of work, Anand enjoys spending time relaxing with his family and playing his favourite video games.
Not installed by us?
Even if we weren’t lucky enough to be your installers, we are still more than happy to help with any issues you may be having with your heat pump system. Our friendly team of engineers are on hand to ensure your system is maintained and operating as it should be.
We service all air and ground source heat pumps including:
- Stiebel Eltron
- NIBE Daikin
- LG Electronics
- Panasonic
- Samsung
- Vaillant
- Mitsubishi
- Daikin
Top Tips: Looking after your heat pump
- Check for any leakages: Although condensation is common, if you notice any considerable amounts of water or a clear leak then that indicates there is an issue somewhere with your pump.
- Ensure your heat pump is receiving adequate airflow: Heat pumps need their space! Ensure yours is in an area with plenty of breathing room and nothing covering it.
- Clean & change filters: The best way to ensure a long life for your heat pump is to keep it clean, as well as check and change the filters as needed.
- Check for snow or ice: During the winter, check your heat pump for any snow or ice build-up, as this can reduce the efficiency of your pump.
- Verify thermostat sensors are working properly: Keeping an eye on the temperature of your heat pump and ensuring the thermostat is accurate is a great way to look after your pump quickly and easily.
Air Source & Ground Source Heat Pump problems and what to do
If your heat pump system is not working properly it will usually show a fault on your display. If this is a minor fault a reset should be able to fix the issue without any further action required. You should also check the heating pressure gauge, and if this is low use the filling loop to top the pressure up. Most systems require pressure to be set at 1.5 bar, but it is always best to check your Operations and Maintenance Manual.
If a fault appears regularly or you’re experiencing other issues with your heat pump, such as leaks, mechanical issues (such as a compressor or soft start failure), blocked filters, pressure alarm faults, or problems within the ground collector, such as air or lack of fluid, you will need an engineer to investigate and fix the problem. You should also contact an engineer if you are regularly being alerted to minor or recurring faults on the system display.
Heat Pump Repair for Breakdowns
Generally, repair and maintenance will be minimal for heat pumps as they have very few moving parts. Plus, Grade 1 manufacturers have a long life span so it is unlikely you’ll ever need a replacement.
However, if you think there is an issue, all repair work will have to be surveyed to identify which unit has become faulty; a system inspection will identify which units need replacing. We will quickly be able to quote for the required works and carry out these upon your request.
Heat Pump Servicing FAQ's
How do I know when my heat pump needs replacing?
Heat pump units have an expected longer lifespan than traditional boilers due to fewer moving parts; and if they are well maintained that could be as long as 25-30 years. If your unit is coming to the end of its life it’s likely that this will have been identified during its regular service or if you begin to experience regular faults. Your unit will need replacing if it’s becoming too costly to maintain or if required parts are no longer available on the market which is sometimes the case with older models.
Does a heat pump need to be serviced?
Yes, we recommend an annual service to ensure that parts like filters are checked and cleaned; this ensures that more significant issues don’t occur in the future and that the unit remains within manufacturers’ warranties.
How much does it cost to service a heat pump?
This depends on the size of your system. We service domestic systems from £249 + VAT.
Get in Touch Today
Our Nottinghamshire base means our teams are well-placed to service and maintain systems throughout the UK. We regularly service systems in Nottinghamshire, Leicestershire, and Derbyshire. For further information and advice regarding our heat pump servicing and maintenance services, fill in our online enquiry form today.
