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Fewer moving parts and long guarantees make heat pumps more cost-effective to service and maintain than traditional heating systems. Geo Green Power recommend an annual service for air-source heat pumps and ground-source heat pump systems to ensure that they run efficiently. Heat pumps rarely require maintenance outside of this annual health check and you can expect a well-maintained system to run effectively for at least 20 – 30 years.

Geo Green Heat Pump Servicing

We offer service and maintenance for all our heat pump system installations and customers are automatically contacted 12 months after installation for their first annual check.

Our team is fully qualified to work on all renewable heating systems and we regularly undertake service and maintenance work on systems that we did not install.

  • Air source heat pump servicing
    from £275+VAT
  • Ground source heat pump servicing
    from £385+VAT
  • Maintenance & repair call out
    from £249 +VAT

Costs can vary depending on location.

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Geo Green Heat Pump Servicing

Plant a Tree with Geo Green Power

Did you know you can support reforestation efforts with Geo Green Power? We’ll plant one tree for every quote we produce! Simply request a free quote and we’ll take care of the rest.

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Air Source Heat Pump

When enquiring about a service for an ASHP system, please let us know:

  • The model/make of the system
  • Location


Air Source Heat Pump Outside - GGP

What’s included in a ASHP service?

Check operation system settings

Clean heating system filter

Check external evaporator heat exchanger

Check system expansion vessels

Check hot water pasteurisation settings

Record system operation parameters

Service report detailing system status and any possible remedial works

Ground Source Heat Pump

When enquiring about a service for a GSHP system, please let us know:

  • The model/make of the system
  • Location


Multiple Ground Source Heat Pumps - GGP

What’s included in a GSHP service?

Visual Inspection of your plant room for possible leaks

Expansion vessels testing and charging

Filter clean – heating filter

Inspect pressure release valves for possible damage or leaks

Inspect alarm log on controller

Check hot water pasteurisation settings

Service report detailing system status and any possible remedial works

Got a question?

Rob Jennison, Service and Maintenance Manager oversees all of our heat pump maintenance and servicing schedules and options. Get in touch today to organise your service.


Meet Our Renewable Heat Maintenance Team

Rob Jennison
Service & Maintenance Manager
Anand GG
Anand Johal
Renewable Energy Heating Engineer

Not installed by us?

Even if we weren’t lucky enough to be your installers, we are still more than happy to help with any issues you may be having with your heat pump system. Our friendly team of engineers are on hand to ensure your system is maintained and operating as it should be.

We service all air and ground source heat pumps including:

  • Stiebel Eltron
  • NIBE Daikin
  • LG Electronics
  • Panasonic
  • Samsung
  • Vaillant
  • Mitsubishi
  • Daikin

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Not installed by us?
Top Tips: Looking after your heat pump

Top Tips: Looking after your heat pump

  • Check for any leakages: Although condensation is common, if you notice any considerable amounts of water or a clear leak then that indicates there is an issue somewhere with your pump.
  • Ensure your heat pump is receiving adequate airflow: Heat pumps need their space! Ensure yours is in an area with plenty of breathing room and nothing covering it.
  • Clean & change filters: The best way to ensure a long life for your heat pump is to keep it clean, as well as check and change the filters as needed.
  • Check for snow or ice: During the winter, check your heat pump for any snow or ice build-up, as this can reduce the efficiency of your pump.
  • Verify thermostat sensors are working properly: Keeping an eye on the temperature of your heat pump and ensuring the thermostat is accurate is a great way to look after your pump quickly and easily.

Air Source & Ground Source Heat Pump problems and what to do

If your heat pump system is not working properly it will usually show a fault on your display. If this is a minor fault a reset should be able to fix the issue without any further action required. You should also check the heating pressure gauge, and if this is low use the filling loop to top the pressure up. Most systems require pressure to be set at 1.5 bar, but it is always best to check your Operations and Maintenance Manual.

If a fault appears regularly or you’re experiencing other issues with your heat pump, such as leaks, mechanical issues (such as a compressor or soft start failure), blocked filters, pressure alarm faults, or problems within the ground collector, such as air or lack of fluid, you will need an engineer to investigate and fix the problem. You should also contact an engineer if you are regularly being alerted to minor or recurring faults on the system display.


Heat Pump Repair for Breakdowns

Generally, repair and maintenance will be minimal for heat pumps as they have very few moving parts. Plus, Grade 1 manufacturers have a long life span so it is unlikely you’ll ever need a replacement.

However, if you think there is an issue, all repair work will have to be surveyed to identify which unit has become faulty; a system inspection will identify which units need replacing. We will quickly be able to quote for the required works and carry out these upon your request.

What our customers say

What our customers say

Heat Pump Servicing FAQ's

How do I know when my heat pump needs replacing?

How do I know when my heat pump needs replacing?

Heat pump units have an expected longer lifespan than traditional boilers due to fewer moving parts; and if they are well maintained that could be as long as 25-30 years. If your unit is coming to the end of its life it’s likely that this will have been identified during its regular service or if you begin to experience regular faults. Your unit will need replacing if it’s becoming too costly to maintain or if required parts are no longer available on the market which is sometimes the case with older models.

Does a heat pump need to be serviced?

Yes, we recommend an annual service to ensure that parts like filters are checked and cleaned; this ensures that more significant issues don’t occur in the future and that the unit remains within manufacturers’ warranties.

Does a heat pump need to be serviced?
How much does it cost to service a heat pump?

How much does it cost to service a heat pump?

This depends on the size of your system. We service domestic systems from £249 + VAT.

Get in Touch Today

Our Nottinghamshire base means our teams are well-placed to service and maintain systems throughout the UK. We regularly service systems in Nottinghamshire, Leicestershire, and Derbyshire. For further information and advice regarding our heat pump servicing and maintenance services, fill in our online enquiry form today.